Terms of Service

Welcome to Play Strong LLC. By accessing or using our website and services, you agree to the following Terms of Service.

1. Services

Play Strong LLC provides private and adaptive swim lessons for children of all abilities. Lesson duration, location, and fees are confirmed before each session.

2. Payments

Payment is due at the time of service. Receipts and invoices can be provided for scholarship or reimbursement programs such as Step Up for Students.

3. Cancellations and Late Arrivals

  • Cancellations made more than 1 hour before the scheduled start time will not incur a fee.

  • Cancellations made 1 hour or less before the scheduled start time will be charged a $35 cancellation fee.

  • Cancellations made upon arrival or after the scheduled start time will be charged 50% of the lesson rate.

  • No refunds will be issued once a session has been completed.

If a session must end early due to circumstances beyond the instructor’s control:

  • Sessions lasting 30 minutes or less will be charged 50% of the lesson rate.

  • Sessions lasting more than 30 minutes will be billed in 15-minute increments, with each new increment charged in full once it begins, up to the full lesson rate.

Sessions will end at the originally scheduled time regardless of student arrival, and the full lesson rate will apply.

Lessons canceled by the instructor due to weather or unsafe conditions will be rescheduled at no additional cost.

4. Safety and Liability

All students must follow instructor safety directions at all times. Play Strong LLC is not responsible for injuries, accidents, or damages except in cases of gross negligence by the instructor. A parent or guardian must be present during all lessons.

5. Refund Policy

Prepaid lessons are non-refundable but may be transferred within the same household during the same season, subject to availability.

6. Website Use

You agree not to misuse our website or attempt to access data or systems not intended for your use.

7. Contact

Questions regarding these Terms may be directed to:
Play Strong LLC
Email: hello@playstrongfl.com
Location: Broward County, Florida

Effective: September 2025